- ORDER QUESTIONS
When will my order be ship out?
Orders handling time are 1-3 business days. Orders placed after 2pm EST will be considered next business day order.
Who is responsible for custom and duty fees?
Please note that international buyers are responsible for any and all duties and customs charges that may be incurred.
I put the wrong shipping address or made a mistake on my order,can you change it?
When you receive the order confirmation and notice there is a mistake on the shipping address, please call us at (212)391-9460. Or if it is after hours, please email us at firstname.lastname@example.org stating your order # and the revise shipping address.
Through what carriers do your order ship?
All orders will be ship by USPS First Class mail or Priority.
- Jewelry Questions
How do I know if the bangle or bracelet is my right size?
What are the difference between CZ and rhinestones?
Because rhinestones and CZ both sparkle like diamonds, they are used to adorn jewelry and accessories such as belts, bras, and even cellphones. Though they can be easily confused, these two gemstone substitutes actually have very little in common, in terms of price, manufacturing, and durability. Rhinestones are typically made from naturally occurring quartz crystals, while CZ are synthesized in laboratories.